Last Updated: October 2023

Our platform supports multiple user accounts under organizational plans, allowing for collaborative access to resources. Organizations can manage user permissions and access levels to suit their operational needs. We provide tools for account management, ensuring that organizations can efficiently oversee their members’ engagement with our platform.

Users of The Higher We Rise platform are expected to adhere to our Acceptable Use Policy, which outlines the standards for behavior and content on our site. Users must engage respectfully and responsibly, refraining from any activities that could harm or disrupt the platform or its community. Prohibited actions include, but are not limited to, posting offensive or harmful content, engaging in harassment or discrimination, and attempting to gain unauthorized access to our systems.

The Higher We Rise retains all intellectual property rights to the content and services provided on our platform. This includes, but is not limited to, our career exploration tools, educational resources, and proprietary software. Users are granted a limited, non-exclusive license to access and use our content for personal or organizational purposes, in accordance with our terms. Any unauthorized reproduction, distribution, or modification of our content is strictly prohibited.

For members who wish to terminate their account permanently, please contact our support team. We will guide you through the process and ensure that your data is handled according to our privacy policy. We value your feedback and are here to assist you with any questions regarding your membership status.

At The Higher We Rise, we offer a range of support services tailored to the needs of our members. Our Community plan includes access to our comprehensive help center and email support for general inquiries. The Collective plan adds priority email support and access to monthly webinars with our experts. Coalition members benefit from dedicated account managers and quarterly strategy sessions. The Movement plan offers all previous benefits, plus 24/7 phone support and personalized training sessions. Our goal is to ensure you have the resources and assistance needed to maximize the impact of our platform.

At The Higher We Rise, we strive to provide uninterrupted access to our platform. However, there may be instances of scheduled maintenance or unforeseen technical issues that could result in temporary downtime. We aim to minimize any disruptions and will notify users in advance whenever possible. Our commitment is to maintain a 99.9% uptime, ensuring that our services are available when you need them most.

By using The Higher We Rise platform, you agree to indemnify and hold harmless our company, its affiliates, and their respective directors, officers, employees, and agents from any claims, damages, liabilities, costs, or expenses arising out of or related to your use of the platform. This includes any breach of these terms, misuse of services, or violation of any rights of another party. This indemnification obligation will survive the termination of your account or use of our services.

In the event of a dispute between you and The Higher We Rise, we are committed to resolving it through a fair and efficient process. Initially, we encourage informal resolution through direct communication. If a resolution cannot be reached, disputes will be settled through binding arbitration in accordance with the rules of the American Arbitration Association. This process is designed to be less formal than a court proceeding, while ensuring a fair outcome. Both parties agree to waive any right to a jury trial or to participate in a class action.